Summary Are you passionate about digital services and platform innovation? Do you thrive in a central role collaborating across diverse stakeholders? Join us as a Senior Product Manager, Messaging Platform, within Apple Services Engineering.
Our mission is to deliver a scalable, privacy-friendly messaging platform that powers meaningful customer engagement and drives lifetime value across Apple Services. We’re building the next generation of messaging capabilities - simplifying delivery, unlocking new acquisition and engagement opportunities, and enabling partner teams to reach and serve customers more effectively, globally.
We value curiosity, innovation, and diverse perspectives, and invite you to help shape the future of customer messaging at Apple.
We’re seeking an experienced, cross-functional Senior Product Manager to drive development of our internal Messaging Platform. This role is critical to delivering next-generation messaging solutions that scale across the Apple ecosystem.
As the Product Lead for Offer Merchandising, you will set the strategic direction, define the roadmap, and be accountable for shaping and delivering platform capabilities that meet evolving business and customer needs. You will drive the roadmap, align cross-functional teams around priorities, and ensure timely, high-quality delivery. Success in this role requires simplifying complexity, maintaining a strong customer experience mindset, and being hands-on while guiding partner teams to ship scalable, innovative messaging products that unlock customer acquisition and drive business outcome
Description Product:
Own product strategy and roadmap for Offer Merchandising, aligning priorities with platform strategy and business goals
Drive the development of intelligent, context-aware decisioning for multiple offer types across platforms and surfaces
Translate diverse partner needs into a coherent, prioritized roadmap and modular platform capabilities
Define product requirements, collaborate on technical specifications, and measure performance of offer experiences and platform features
Partner with Analytics to evaluate effectiveness, attribution, and drive data-informed prioritization and investment
Business And Operations Advocate for innovative offer merchandising capabilities and features that serve business goals and drive customer delight
Drive roadmap execution and ensure accountability through cross-functional collaboration
Apply customer centric and agile methods to continually test, learn, and launch new features and enhancements
Collaboration Partner closely with engineering, design, analytics to innovate and execute the product roadmap
Drive collaboration with high-performing matrix teams to build scalable solutions and deliver impactful results within Apple’s ecosystem
Collaborate with legal, finance and privacy teams to ensure compliance and ship privacy-centric products
Minimum Qualifications
Preferred Qualifications
At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more
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