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The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture’s ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You are The ServiceNow Security Delivery Lead is responsible for leading the end-to-end delivery of ServiceNow Security solutions, ensuring successful implementation, integration, and adoption across the organization. This role combines deep ServiceNow platform expertise, strong security domain knowledge, and proven delivery leadership to drive high-quality outcomes for complex, enterprise-scale programs.
The Delivery Lead partners closely with clients, security stakeholders, product owners, architects, and delivery teams to translate security and compliance requirements into scalable ServiceNow solutions aligned to business objectives.
The Work Delivery & Program Leadership
Lead end-to-end delivery of ServiceNow Security programs, including SecOps (SPC, VR, SIR) and Integrated Risk Management / GRC (TPRM, RM, BCM) modules
Own delivery governance, planning, execution, risk management, and reporting across multiple workstreams
Ensure delivery is on time, within scope, and meets quality, security, and compliance expectations
Proactively manage dependencies, risks, issues, and change requests
Solution & Platform Oversight
Collaborate with architects and technical leads to design scalable, secure, and maintainable ServiceNow solutions
Ensure adherence to ServiceNow best practices, platform standards, and security controls
Guide configuration and customization decisions to balance functionality, maintainability, and upgradeability
Oversee integrations with security tools (e.g., SIEM, vulnerability scanners, IAM, CMDB)
Client & Stakeholder Engagement
Serve as the primary delivery contact for security, risk, compliance, and IT stakeholders
Facilitate executive-level discussions, status reviews, and decision-making forums
Translate business and security requirements into actionable delivery plans and platform designs
Build trusted advisor relationships with client leadership and sponsors
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need
Minimum of 8 years of experience in IT delivery, with 5+ years leading ServiceNow implementations
Minimum of 5 years of strong hands-on and delivery experience with ServiceNow Security Operations and/or IRM (GRC)
Minimum of 5 years of proven experience leading large-scale, complex enterprise programs
Minimum of 5 years of experience working in Agile, SAFe, or hybrid delivery models
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
Preferred Qualifications:
ServiceNow certifications (e.g., Certified Implementation Specialist – SecOps or IRM, CSA)
Experience integrating ServiceNow with security tools (SIEM, vulnerability scanners, threat intel platforms)
Consulting or system integrator background
Experience in regulated industries (financial services, telecom, healthcare, utilities)
Strong understanding of CMDB, ITOM, and enterprise architecture concepts
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 05/31/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Washington $141,100 to $278,200
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