AI Forward Deployed Engineer Leader

About the Role

Innovaccer is building a customer-embedded AI engineering organization focused on rapidly operationalizing AI inside healthcare customer environments.

As an AI Forward Deployed Engineer Leader, you will build, lead, and scale a team of AI Forward Deployed Engineers who work directly with health systems, payers, and life sciences customers to design, build, and deploy agentic AI solutions on the Gravity platform.

This role sits at the intersection of AI, healthcare data, product, engineering, and customer delivery, and is accountable for turning AI capabilities into real, measurable clinical, operational, and financial outcomes.

You will ensure that AI agents and workflows can be designed, deployed, and adopted within weeks, while meeting enterprise-grade standards for reliability, data quality, privacy, security, and compliance—critical in healthcare environments.

A Day in the Life

Build & Lead the AI FDE Organization

• Hire, develop, and lead a high-caliber team of AI Forward Deployed Engineers with healthcare domain depth.
• Define the AI FDE operating model, engagement patterns, and delivery standards for healthcare customers.
• Create a culture of speed, accountability, technical excellence, and patient-impact awareness.
• Establish clear career paths, skill expectations, and performance metrics for FDEs.

Healthcare Customer-Embedded AI Delivery

• Own end-to-end success of AI deployments at healthcare customers—from discovery to production.
• Partner directly with CIOs, CMIOs, CTOs, clinical leaders, data leaders, and operations executives.
• Act as the executive escalation point for complex AI delivery, data, and adoption challenges.
• Ensure AI solutions are clinically safe, operationally usable, and embedded in real healthcare workflows.

Agentic AI & Technical Leadership

• Provide hands-on technical leadership across agentic AI architectures applied to healthcare use cases.
• Drive adoption of modern frameworks and patterns, including:○ LangGraph, CrewAI, AutoGen, Semantic Kernel, LlamaIndex Agents, Haystack.○ Workflow orchestration platforms such as n8n, Temporal, Prefect, Dagster ○ MCP (Model Context Protocol), function calling, and tool-using agents
• Ensure AI agents are designed with:○ Strong guardrails and failure handling○ Human-in-the-loop workflows ○ Explainability and auditability○ Healthcare-grade observability and logging

Bridge Product, Platform & Healthcare Field Execution

• Translate customer-specific healthcare AI solutions into reusable Gravity platform capabilities.
• Influence the Gravity AI roadmap based on real-world healthcare deployments.
• Partner with Product, Engineering, Security, Compliance, and Privacy teams to ensure HIPAA-aligned AI deployments.
• Ensure learnings from healthcare deployments are captured and upstreamed. Outcomes, Adoption & Scale
• Own success metrics for AI FDE engagements, including:○ Time-to-value for healthcare customers○ Adoption and usage by clinical and operational users○ Stability, reliability, and data quality○ Customer satisfaction (NPS/CSAT)
• Drive repeatable AI deployment playbooks that scale across healthcare customers.
• Ensure AI delivery compounds into long-term platform value, not one-off implementations.

What You Need

• 12–18+ years of experience in software engineering, applied AI, customer engineering, or platform delivery.
• Demonstrated healthcare experience working with:○ Health systems, payers, or life sciences organizations○ Clinical, operational, or analytics workflows○ Healthcare data platforms or health IT systems
• Proven experience building and leading customer-facing engineering teams.
• Deep hands-on understanding of LLMs and agentic AI systems.
• Strong familiarity with modern agentic and orchestration frameworks (LangGraph, AutoGen, CrewAI, n8n, Temporal, etc.).
• Strong software engineering fundamentals (APIs, distributed systems, cloud architectures).
• Experience deploying AI solutions in production, regulated healthcare environments.
• Executive presence with ability to engage CIOs, CMIOs, CTOs, and healthcare executives.
• Ability to balance speed of execution with healthcare-grade rigor and compliance. Preferred Qualifications
• Experience with healthcare data standards (HL7, FHIR, C-CDA, claims).
• Familiarity with HIPAA, data governance, and healthcare privacy/security requirements.
• Experience scaling early AI solutions into repeatable healthcare platform capabilities.
• Background in customer-embedded engineering, applied AI, or solutions architecture roles.

We offer competitive benefits to set you up for success in and outside of work.

Here’s What We Offer

• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
• Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

For any additional information, please visit the below websites:

E-Verify

Right to Work (English)

Right to Work (Spanish)

Disclaimer:

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.

About Innovaccer

Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com.

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