The Opportunity

Job Requisition ID # 26WD96546

Position Overview An exciting new opportunity has opened for a Site Reliability Engineer within the Autodesk Customer success Technical Advisory team. The successful candidate will wear multiple hats: first responder, performance analyst, system architect, capacity planner, and monitoring expert.  Good technical and communication skills are required for you to be successful in this role.  A passion for learning new technologies and a desire to solve problems you come across are the keys to being successful in this role.

Roles And Responsibilities

Architect and implement hosting solutions for highly dynamic SaaS web applications, ensuring reliability and performance at scale
Design, implement, and maintain Infrastructure-as-Code solutions to support scalable, reliable, and secure global environments
Ensure efficient and well-documented standards, processes, and best practices
Implement security and compliance with best practices across infrastructure and applications, including hardening, enforcing least privileges
Use modern administration tools like Docker, Terraform, AWS CloudFormation/CDK to manage and deploy containers and virtual machines
Collaborate with development, testing, and documentation teams during the product development cycle to ensure quality control
Automate processes and integrate new technologies as needed
Define and monitor Service Level Objectives (SLOs), Service Level Indicators (SLIs), and manage error budgets to ensure reliability goals are met
Work with stakeholders to align technical strategy with business requirements
Participate in on-call support and incident management, ensuring timely resolution and clear communication
Conduct post-incident blameless postmortems to identify root causes and drive continuous improvement
Self-starter mindset with a strong drive to learn and own initiatives to promote a culture of continuous improvement, and excellence
Design and maintain monitoring, logging, and observability frameworks to ensure full visibility into system health
Use observability platforms such as CloudWatch, Dynatrace, Splunk, New Relic, or Grafana to identify performance bottlenecks and optimize system performance

Minimum Requirements

5+ years DevOps/SRE experience with cloud-based applications
Advanced hands-on experience Linux administration skills, including monitoring, troubleshooting, reliability and security
Experience with incident management platforms (PagerDuty, Opsgenie, ServiceNow)
Familiarity with AI-assisted operations (AIOps) for intelligent alerting, anomaly detection, and incident triage
Experience managing large-scale cloud infrastructure (AWS preferred)
Strong scripting abilities (eg. Bash, Python, Perl, etc)
Expert-level knowledge of AWS services (EC2, ECS, EKS, Lambda, ELB, S3, IAM, VPC, Dynamo DB, RDS, etc)
Hands-on experience with Docker, Kubernetes and container technologies
Proficiency with infrastructure-as-code tools (Terraform, CloudFormation)
Experience with CI/CD tools. (Jenkins, Artifactory, GIT, etc)
Skilled in log analysis and monitoring tools (CloudWatch, Splunk, Dynatrace, New Relic, Grafana)
Experience with relational/vector databases (MySQL, PostgreSQL, MSSQL), RAG and GraphQL, SQL
Excellent problem-solving skills and ability to work independently
Excellent written and verbal communication skills
Bachelor's degree in computer science or related field

Salary Transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity\-and\-belonging

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