Pricing Strategy Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Job Title Pricing Strategy Manager

Position Summary The Pricing Strategy Manager at athenahealth is a key contributor to the company’s pricing initiatives, focusing on leveraging technology and AI capabilities to drive actionable, data-driven insights. This role is based in Boston, MA, with a hybrid setup that includes in-person collaboration and remote work within the US. The individual will report directly to the Pricing Strategy Director and will play a vital part in shaping our pricing strategies through data analysis, reporting, and cross-functional collaboration with the company’s analytics and IT teams.

About The Team The Pricing Strategy team operates with a three-pronged charter, aimed at leveraging data-driven insights to support strategic decision-making and foster long-term customer relationships:

• Implement price uplifts across the existing customer base to ensure sustainable revenue growth.
• Develop and execute innovative pricing strategies aimed at increasing customer retention and minimizing attrition.
• Build and refine reporting and analytics frameworks that inform current and future pricing initiatives.

Essential Job Responsibilities

• Partner with the company analytics and IT teams to co-develop, test, and iterate upon AI & BI-enabled tools — actively contributing to prompt design, use case definition, and validation to ensure tools surface actionable pricing insights.
• Leverage AI-assisted analysis tools to evaluate go-to-market pricing and packaging trends at scale, identifying opportunities and recommending optimal price and package configurations for specific prospect types.
• Analyze transaction, deal, and CRM data to identify pricing opportunities, anomalies, and areas for margin or win-rate improvement.
• Design and deliver pricing recommendations and playbooks that sellers can apply to specific customer types and deal contexts.
• Prepare and present reports on pricing performance, trends, and insights to stakeholders — utilizing automated reporting and AI summarization tools to efficiently surface the "why" behind results and translate findings into clear improvement actions for the ELT & Corporate Sponsors.
• Partner with Director Pricing Strategy to create and govern the Pricing KPI package for ELT reporting, ensuring accuracy, clarity, and actionable insights.
• Manage cross-functional projects with Sales, Product, Finance, and Data Engineering to operationalize pricing changes — using AI and other tools to accelerate analysis, scenario modeling, and tracking setup.
• Communicate complex analyses and recommendations clearly to senior stakeholders, translating technical findings into business actions.

Additional Job Responsibilities

• Support ad-hoc win/loss analyses and competitive pricing benchmarking as requested by leadership.
• Collaborate on experiments and A/B tests to validate the impact of pricing changes.
• Contribute to development of pricing tools and decision-support systems used by sellers.
• Participate in reviews of pricing strategies and provide input on future state priorities.
• Assist in documenting pricing policies, model assumptions, and governance processes.

Expected Education & Experience

• 4–7 years of relevant experience in pricing analytics, revenue management, commercial analytics, or a related field.
• Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related discipline (or equivalent experience).
• Strong Excel skills, including advanced functions and modeling.
• Power BI or Tableau experience for dashboarding and executive reporting.
• Experience with Python and/or R highly desired for analysis, modeling, and reproducible workflows.
• Practical experience applying AI/ML techniques to analytics, forecasting, or model-driven pricing is highly desired.
• Demonstrated experience collaborating with sales, finance, product, and engineering stakeholders to drive commercial outcomes.

Expected Compensation $101,000 - $173,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About Athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What We Can Do For You Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal\-opportunity