Senior Product Manager (Device Management and Operations)

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary As a Product Manager focused on NGFW operations and device lifecycle management, your primary responsibility is to conceptualize, gather feedback from customers and partners, and guide the development of features that simplify the device lifecycle management of our products. You will collaborate closely with cross-functional teams including engineering, user experience, marketing, and sales to drive the product roadmap and ensure the successful delivery of solutions that solve customer problems.

Key Responsibilities

• Develop a deep understanding of customer problems and use cases related to NGFW operations and device lifecycle management through market research and direct customer engagement.
• Define and own the product vision, strategy, roadmap, and detailed feature requirements for your area of ownership.
• Proactively collaborate with UX, engineering, and other product teams to deliver high-quality, automated, and optimized solutions that address customer needs.
• Partner with product marketing to create compelling messaging, sales enablement tools, and marketing content that clearly articulates product value.
• Engage directly with customers, partners, and sales engineering teams to gather feedback, validate requirements, and evangelize the product vision.
• Work with technical marketing and support teams to train field personnel, manage beta programs, and act as a subject matter expert for customer escalations.
• Analyze product data and market trends to make informed decisions, simplify complex problems, and prioritize the product backlog effectively.

Qualifications Required Qualifications

• Bachelor's degree with 8+ years of experience, or Master's degree with 6+ years of experience, or PhD with 3+ years of experience in a relevant field.
• Minimum of 5 years of direct product management experience in an enterprise technology environment.
• Proven experience in one or more of the following domains: Network Security, Networking, Network Management, or Next Generation Firewalls (NGFW).
• Demonstrated ability to gather and translate customer needs into clear, actionable product requirements and user stories.

Preferred Qualifications

• Hands-on experience managing and configuring NGFW devices, including the full device lifecycle from onboarding to decommissioning.
• Experience working in fast-paced, agile environments with overlapping project deliverables.
• Excellent written and verbal communication skills, with a proven ability to present complex technical concepts to diverse audiences.
• Strong analytical and problem-solving skills, with an ability to challenge the status quo and drive innovative solutions.

Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$148,700.00 - $240,525.00/yr

Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes