Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Team Overview EA's Information Technology organization (EAIT) is a global team that empowers EA's players, employees, business processes, and operations to be creative, collaborative, and productive. As a digital entertainment company, EA's IT needs are broad - and include technology for game development, workforce productivity & collaboration, marketing, commercial, customer support, enterprise security, and corporate business functions.
Our mission is to bring innovative technology experiences to each of these areas, working across the company to "Enable Better Play." On that journey we're reimagining how technology enables distributed game development on a global scale. We're working with our fan growth, player experience and marketing teams to power immersive entertainment for EA players and fans. We're deploying technology and services that are changing how we create, connect and collaborate at our EA office locations and beyond.
Position Summary EA has an exciting opportunity for a leader of people, processes, and technology to join our IT organization as Head of Employee and Studio Experience. Reporting to the CIO, you will lead a global team of over 140 employees, supported by a contingent workforce.
You will lead a team that supports the day-to-day operations and continuous improvement strategies for IT services that enable and power the EA workforce - including site support, global operations, and employee help and provisioning processes. Working in an inclusive and collaborative work environment, you'll ensure that IT products and services reliably and consistently support EA's goals, its teams, and locations worldwide.
That work requires building collaborative and impactful relationships with EA's studio, franchise teams and senior leadership, while forging shared-goal relationships with peer technology organizations including IT business management / operations, game developer experience, business applications, AI technologies, and global infrastructure.
Responsibilities
Qualifications You will demonstrate a strong background in global and transformational team leadership, customer and product success initiatives, operations-related rigor and experience, and technology experience, including familiarity with enterprise application and infrastructure solutions.
You will have also demonstrated inclusive people, technical and operational leadership, and an ability to create partnerships with other teams and key business partners in service of an important objective or strategy.
Pay Transparency - North America Compensation And Benefits The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES
Pay is just one part of the overall compensation at EA.
For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.
About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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