Senior Manager - Sourcing

Senior Manager - Sourcing

Last Mile Department

No lengthy intro here, let’s get straight to the details, Zepto speed.

Responsibilities, aka, what we’d like you to deliver :

• Own end-to-end rider sourcing and hiring strategy for assigned regions/cities aligned to OPD and expansion plans.
• Lead weekly and monthly hiring targets with strong forecasting, demand planning, and execution rigor.
• Design and implement scalable short-term and long-term sourcing strategies to build a sustainable rider funnel.
• Own complete new rider lifecycle metrics — sourcing, onboarding, activation, productivity, retention, and cost efficiency.
• Monitor and optimize rider cost metrics, hiring efficiency, and fulfilment ratios while ensuring supply-demand balance.
• Drive daily and weekly performance reviews through data dashboards and structured governance.
• Own and manage P&L for rider sourcing across cities, ensuring cost optimization and ROI improvement.
• Lead and mentor sourcing teams on-ground; drive accountability, performance management, and capability building.
• Leverage data-driven insights to reduce attrition, improve rider quality, and enhance hiring productivity
• Strengthen stakeholder alignment and act as the single point of ownership for Last Mile sourcing performance.

Are you who we're searching for

• Qualification : MBA preferred (or equivalent experience)
• Experience : Minimum 3 years in Last Mile / First Mile sourcing and high-volume rider hiring, with team management exposure
• Strong understanding of rider cost structures, fulfilment metrics, and supply planning.
• Proven experience in managing city/region-level hiring P&L
• Advanced Excel skills; working knowledge of SQL is a plus
• Strong stakeholder management and cross-functional collaboration skills
• Data-driven, target-oriented, and comfortable operating in high-growth environments