Enterprise Systems Analyst, II

Remote Work: Hybrid Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

Participates in analyzing, evaluating, and reviewing business problems to be solved with automated systems and AI

Responsibilities:

• Participates in analyzing, evaluating, and reviewing business problems to be solved with automated systems
• Supports and maintains software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities
• Contributes to process flows and solutions for business problems
• Performs configuration, setup, and updating of application, including table definitions and access control
• Enters and ensures validity of data entered into established tables, fields and system databases
• Works with team to design extensions and tailored solutions required for aligning packaged applications for business scenarios
• Collaborates with team to produce reports using query and flexible reporting tools to meet the requirements of business management and staff
• May set up user accesses and trains users on application
• Contributes to make changes in applications development, maintenance and system standards. Provides timely resolution of problems or escalation on behalf of customer
• Participates to perform system upgrades including planning and scheduling, coordination and deploying
• Provides timely resolution of problems or escalation on behalf of customer
• Participates to ensure availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance
• Works with cross-functional linked teams to address business or systems issues

Qualifications:

• Bachelor's Degree required or equivalent experience
• 2-5 years of experience
• Good Communication Skills
• Ability to understand end user issues
• Technical hands-on experience
• Able to work independently and excel in a collaborative environment
• Ability to trouble shoot
• Demonstrated knowledge of applicable IT systems /applications
• Ability to develop new systems and tools
• Experience in documenting and maintaining up to date systems procedures
• Demonstrated analytical skills
• Experience in performing in a fast-paced, high growth, rapidly changing environment
• Ability to identify and implement process improvements

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