Internal Communications Strategist

Summary Apple is where people do the best work of their careers. Apple's Internal Communications team is seeking an Internal Communication Strategist to collaborate on communications projects for its employees across all businesses and geographies, with a focus on benefits communications. This position works with internal partners and subject matter experts to help advise, develop, produce and implement communications for all levels of employees.

Description The successful candidate will have deep subject matter expertise in communication strategy, with experience developing and executing effective multi-channel internal communication campaigns for People organizations or related functions. Demonstrated track record of building communication strategies, calendars, and quarterly planning. Must be willing and able to execute at all stages of communication campaigns and related projects from concept to completion. The role requires a high level of attention to detail, ability to create effective keynotes, and write and edit in accordance with Apple style and tone.

The ideal candidate will be a driver, doer, and collaborator who is strategic, proactive, highly organized and able to thrive in a fast-moving, complex environment. The ability to communicate clearly and concisely is a requirement.

We are a highly collaborative team and you will work extensively with members of the Integrated Talent team as well as with others across the Human Resources (People) team including senior leaders, program managers, designers, writers, web developers and other cross-functional partners from groups across Apple. We are seeking someone who demonstrates success working both independently and collaboratively with a number of partners across many disciplines. Success in the role will be largely dependent on being skilled in stakeholder management, leading through influence and ambiguity, and driving quickly to deliver results in fast-paced work environment.

Responsibilities

• Set strategy and manage multiple communications projects and launches at once.
• Oversee development of end-to-end communications with an eye for employee experience, driving toward agreed outcomes and metrics.
• Advise People team partners by recommending the best communication approach, method and tools for specified programs depending on audience and desired outcomes.
• Partner with internal and external resources to ensure alignment of messaging and coordination of processes for timely execution.
• Provide frequent and clear communications regarding project status to key partners while raising potential issues or key decisions needed to ensure successful project delivery.
• Produce or oversee the production of the assets needed to support each program.
• Review past projects and results to identify wins/findings for business process improvements and influence internal change management for continuous improvement.
• Ensure key data are collected, understood and acted upon appropriately.

Minimum Qualifications

• 10+ years of relevant experience in Internal Communications or a related field.
• Experience in consumer marketing or employee communications strategy, implementation, and analytics, ideally for benefits, total rewards and/or people-related initiatives.
• Ability to plan and drive projects to successful completion whether working independently or collaborating with cross-functional teams.
• Proven track record managing creative teams (design and writing) and the creative development process preferably in an internal communication, marketing or advertising agency setting.
• Experience planning multi-channel communication campaigns including ability to write program and project briefs, creating comms timelines and milestones, and bringing stakeholders along with timely updates.

Preferred Qualifications

• Strong verbal and written communication skills; ability to draft content for a range of internal communication channels including employee emails, newsletters, websites, Keynote presentations, digital screens, etc.
• Excellent interpersonal, planning, organization and implementation skills.
• Structured/analytical thinker with outstanding attention to detail.
• Shown success in managing international collaborations, particularly with localization teams.
• Innovative, with a critical/creative thinker attitude.
• Experience in interacting with and influencing all levels of management.
• Able to work independently, have the ability to work a flexible schedule, and embrace change and ambiguity enthusiastically.
• Strong active-listening skills.
• Familiarity and experience with Talent Development, Training Communication, Recruitment, and/or people-related communications initiatives.
• High proficiency with Apple applications preferred, including Keynote, Pages, and Numbers.
• Can leverage AI within guidelines to enhance efficiency in the work.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,300 and $263,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Apple accepts applications to this posting on an ongoing basis.