The Opportunity

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Operations

Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Lead The Team That Will

Own a rotating set of strategic initiatives related to the Professional Services business, taking open-ended desired outcomes and developing / executing an approach, conducting research / analysis, and synthesizing information into thoughtful recommendations
Update and refine Professional Services strategy, including developing required strategy documents on an ongoing basis, as needed
Partner with the PS analytics organization to develop data-driven insights and points of view
Develop high quality presentations / documents / analyses, both ad hoc and supporting overall business reviews of PS
Socialize and work with field and operations team to implement initiatives

Experience/Skills Required

Bachelor's degree
10+ years experience in combination of management consulting, corporate development, and business line roles (experience with professional services is required)
Stellar problem solving skills: demonstrated ability to structure complex problems, develop solutions with little guidance, and craft high quality, detail oriented outputs
Strong communication and stakeholder relationship building skills
Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team oriented approach to problem solving
Ability to succeed in a collaborative, fast paced environment; ability to remain flexible and adjust on the fly to new demands and respond with a sense of urgency
Organized and efficient, results-oriented and able to move forward without complete information, very comfortable working in ambiguity
Strong executive-level visual and verbal presentation skills
Team leadership experience and skills developing high-performing teams, “win as a team” attitude and approach, overall openness to feedback and growth mindset

Experience/Skills Preferred

MBA
Enterprise software / Software-as-a-Service experience (SaaS)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $221,900 - $390,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $266,800 - $426,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.