UX Manager

About The Company Who are we? Myntra is India’s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we’ve always believed in disrupting the ordinary.

We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We’re bold in our thinking, agile in our execution, and collaborative in spirit.

Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in.

We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us.

From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us.

Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.

Role Overview As the Senior UX Manager for Myntra’s Internal Tools, you will lead a team of designers dedicated to the "backbone" of our fashion marketplace. You will oversee the UX strategy for the Seller Portal and the suite of Internal Operations Tools (Logistics, Cataloging, Warehouse Management, and Finance).

Your mission is to move Myntra from "functional tools" to a "high-performance workstation" environment. You will balance business goals (reducing operational costs) with user needs (reducing cognitive load for sellers and staff).

Key Responsibilities

• Vision & Strategy: Define the 1-2 year UX roadmap for the seller and internal ecosystem. Transition the team from reactive feature-building to proactive, journey-based design.
• Team Leadership & Mentorship: Lead, hire, and mentor a team of 4–8 UX/UI designers. Conduct design reviews that elevate the bar for usability and aesthetic functionalism.
• Cross-Functional Evangelism: Act as the bridge between Engineering, Product Management, and Operations. Influence senior stakeholders to prioritize "UX debt" alongside new features.
• Unified Design Language: Oversee the creation and adoption of a specialized Enterprise Design System that works for high-density data and specialized hardware (e.g., handheld scanners).
• Operational Excellence: Implement design processes (sprints, critiques, and user research cycles) that allow the team to ship high-quality work at Myntra’s pace.
• Service Design Oversight: Ensure designers aren't just looking at screens, but understanding the physical flow of goods and the human pain points at every touchpoint.

Required Leadership Keywords

• Design Ops: Scaling design teams, workflow optimization, and toolchain management.
• Stakeholder Management: Navigating conflicting requirements from Finance, Logistics, and Category Management.
• Systems Thinking: Ability to see how a change in the "Cataloging Tool" affects the "Seller Dashboard" and "Customer App."
• Outcome-Driven UX: Moving beyond "beautiful UI" to measuring Efficiency Metrics (Task Success Rate, Time-on-Task, Support Ticket Reduction).
• Change Management: Experience leading teams through digital transformation or platform migrations.

Qualifications

• 6–9 years of experience in UX/Product Design, with at least 3+ years in a formal people-management role.
• Proven track record in B2B, Enterprise SaaS, or Supply Chain design.
• Expertise in Information Architecture and navigating highly technical constraints.
• Ability to articulate the "ROI of UX" to non-design executives in business terms.
• Experience with Agile/Scrum environments and collaborating with distributed engineering teams.

Required Skills ux design, information architecture, interaction design, usability testing, figma, design systems