Manager - Ad Operations

Manager - Ad operations (Non Trade)

Bangalore, Karnataka, India

Our Story

Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries to electronics, beauty essentials, apparels, toys and more, delivering across 50+ cities in 10 minutes*.

Zepto Café extends our commitment to convenience, featuring a curated menu of over 200 fresh items.

About Zepto Ads

Zepto Ads is building one of India’s fastest-growing retail media platforms, enabling brands to reach high-intent users across discovery, checkout, and post-order moments. As part of this team, you’ll work at the intersection of brands, data, and product, driving performance outcomes at scale.

Role Overview

We are looking for a high-ownership Account Manager to manage and grow multiple brand accounts on Zepto Ads. This role is responsible for campaign execution, performance optimization, billing accuracy, and stakeholder management, while working closely with internal product and tech teams to improve advertiser outcomes.

Key Responsibilities

Brand Account Management

Own end-to-end relationships with multiple brands advertising on Zepto Ads. Act as the primary point of contact for campaign planning, execution, and performance optimization. Drive retention, upsell, and long-term account growth.

Campaign Setup & Optimization

Set up campaigns across Zepto Ads inventory using best-in-class targeting strategies. Continuously monitor and optimize performance against KPIs such as CTR, CVR, CPA, ROAS, and revenue. Translate brand objectives into scalable campaign strategies.

Billing, Invoicing & Reconciliation

Own monthly billing cycles for your accounts, spend tracking, and reconciliation for assigned accounts. Ensure accuracy in invoicing and resolve discrepancies in coordination with finance and brands.

Data Analysis & Reporting

Deep dive into campaign data to generate actionable insights and performance narratives. Build and maintain performance trackers and dashboards. Support brands with structured performance reviews and optimization recommendations.

Cross-Functional Collaboration

Work closely with Product, Tech, Operations, and Sales teams to flag product gaps, drive feature enhancements, and improve advertiser experience and monetization outcomes.

Key Skills & Qualifications

Must-Have

Strong account management and stakeholder management skills. High data comfort with ability to translate numbers into business actions. Strong problem-solving and execution mindset. Excellent communication and presentation skills.

Technical & Functional

Advanced Excel proficiency (pivot tables, lookups, dashboards). Strong analytical and reporting capabilities. SQL(good to have).

Preferred Experience

2-3 years of experience in client facing roles in account management, performance marketing, ad operations, digital media, SaaS, or e-commerce roles. Experience working with advertisers, agencies, or monetization platforms is a plus.

Why Join Us?

● Zepto is on a blitzscaling path unlike any other startup today. Be the digital

flagbearer for demand in this journey.

● The opportunity to join one of the fastest-growing unicorns is rare. Also, we’re

giving our team strong equity to create lasting wealth as our company grows.

● Interested? Reach out to careers@zeptonow.com