Director Sales Operations

Title: Director, Sales Operations

Location: Windsor, GB, SL4 1RS

Requisition ID: 134175

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

The Sales Operations role focuses on strategic planning, performance analysis, process improvement, team management, and cross-functional collaboration to drive sales growth and operational excellence.

The Sales Operations role involves:

Sales Strategy and Process

• Business partner to the Area Sales VP, driving the business, challenging decisions and thought leader on how to deliver non-linear growth.
• Lead, define, and continuously improve sales specific reporting strategies and processes, and develop the associated sales reports and dashboards necessary for executive business review meetings (QBRs etc.)

Sales Effectiveness

• Develop and implement sales operations strategies to increase efficiency and drive sales growth.
• Analyse sales data to identify trends, make recommendations, and implement action plans to address areas for improvement.

Sales Productivity

• Establish a management framework utilizing forecast, pipeline, win/loss and other sales analytics KPI’s to review, monitor, and develop specific course correction actions to improve forecast predictability, long term pipeline visibility & coverage, deal velocity and win rate.
• Collaborate with the business leadership and sales leadership to performance measurements aligned with the organization's financial obligations and strategic plan.

Team management

• Lead, mentor, inspire, and empower the sales operations team to excel in their roles. Foster a culture of collaboration, continuous learning, and technical excellence.
• Provide mentorship, guidance, and professional development opportunities across the team, enabling them to reach their full potential.

Cross-functional collaboration

• Work closely with global and regional sales leadership on goals, objectives and KPI definition and reporting
• Work closely with business analytics team to ensure the implementation of reporting and dashboard for critical sales metrics.

Job Requirements

The successful candidate will be a broadly qualified and experienced leader with extensive leadership experience in Revenue Operations. Experience in the scale and sophistication of a large global business, combined with a background in a growth-oriented, technology-enabled business will be critical.

• Minimum of 8 years of experience in Revenue Operations leadership
• Extensive knowledge of sales process and GTM execution in a B2B organisation
• In-depth knowledge of typical sales tech stack (CRM, CPQ, pipeline management, sales productivity, etc.) and typical Microsoft tools (Office, PowerBI etc.)
• 5+ years of people management experience with proven ability to effectively work with global cross-functional teams.
• Excellent analytical, interpersonal and presentation skills.
• You have an enthusiastic “roll up your sleeves” mentality.
• You work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.

Education

• Minimum of 10 years of experience in sales operations leadership

• 3+ years of people management experience with proven ability to effectively work with global cross-functional teams.

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Did you know…

Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.