About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Build the solutions to help Flexport grow The Ecosystem team’s mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem.
The opportunity: We are looking for a talented Integration Support Engineer to join our team! In this role you will be supporting the integrations built to help exchange data between Flexport and our customers and partners.. You will serve as an SME for customers utilizing our self-service API’s, providing technical team members with business knowledge to help us solve our customers API issues..
Integrating our best in class platform seamlessly with our logistics partners is a critical component of our strategy. Our integrated solutions bring end to end automation in the information exchange that is required between us and our partners, eliminating slow and error prone manual workflows. This requires the Flexport platform to be fully integrated with customers and any third party systems our customer uses. The success of our team is measured by the extent to which information exchange between Flexport and our customers is reliably and effectively automated, reducing cost to serve for our operations teams.
We’re looking for an organized and motivated person to ensure inbound requests are triaged quickly and efficiently, owning all communications with major stakeholders including customers, engineers and platform teams. In addition, you’ll work closely with Solutions Engineers and Solutions Consultants to identify process improvements that will maximize the efficiency of the integration support team.
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The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. The US base salary range for this position (this does not include bonus, equity and benefits):
$81,600 - $102,000 USD
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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