Sales Development Representative Intern

About Glean Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About The Role Glean is seeking a Sales Development Representative Intern to work closely with our Bengaluru-based SDR team and US based Account Executives to learn how to identify, research, and engage potential customers who are a great fit for Glean. Your primary focus will be to support outbound prospecting and early qualification for the North America Corporate segment, while building the core skills required for a high-performing SDR role. You will receive structured training, live coaching, and hands-on exposure to real sales cycles, from researching accounts and personas to supporting discovery conversations. This internship is designed for final-year or final-semester students who are serious about starting a career in B2B SaaS sales and want to learn how top-performing SDR teams operate in a fast-paced, high-expectation environment.

You Will

• Support outbound prospecting into the North America Corporate market through channels such as cold emails, cold calls, and LinkedIn outreach.
• Research target accounts and buyer personas to help build high-quality prospect lists for the SDR and AE team.
• Assist with drafting and iterating outbound sequences and messaging that clearly communicate the value of Glean to different stakeholders.
• Shadow live qualification and discovery calls with potential customers, with the opportunity to gradually run parts of early-stage conversations under guidance.
• Learn how to identify key decision-makers and influencers within target accounts and document these insights in our systems.
• Maintain clean and accurate data in Salesforce and other sales tools by updating contact information, activities, and notes.
• Track your own activity metrics (emails, calls, LinkedIn touches, meetings set) and learn how high-performing SDRs manage their time and pipeline.
• Collaborate with Marketing on following up with marketing-generated leads (MQLs) and share feedback on campaigns and messaging.
• Develop critical SDR fundamentals: outbound prospecting, objection handling, active listening, qualification, value articulation, and basic time/prioritization skills.
• Future opportunities: High-performing interns will be considered for full-time Sales Development

About You

• Currently in the final year or final semester of a Bachelor’s degree (any discipline). Business, commerce, engineering, or related fields are a plus.
• Able to commit to a full-time internship aligned to North America hours (see schedule section below) for the full internship duration.
• Strong written and verbal communication skills in English; comfortable speaking with professionals in the US and North America.
• Team-first attitude, high ownership, and comfort working in a performance-driven, feedback-heavy environment.
• Openness to direct feedback, willingness to practice, and hunger to improve every week.
• Genuine interest in B2B SaaS, AI, and how technology solves business problems, with motivation to understand and articulate value to prospects.
• Ability to manage multiple tasks (outreach, research, follow-ups) while staying accurate and reliable.
• Basic familiarity with productivity tools (Google Workspace / CRM) and comfort learning new tools quickly.
• Prior internship, part-time role, or campus experience in sales, business development, customer support, placement cell, college fest organizing, or any other customer-facing / outreach-heavy role.
• Exposure to any sales tools such as Salesforce, HubSpot, Apollo, ZoomInfo, Lusha, or LinkedIn Sales Navigator (even via college projects or online courses).
• Experience with structured outreach — for example, running email campaigns, cold calling for college events, fundraising, or similar initiatives.
• Demonstrated track record of meeting goals in any context (academics, internships, sports, student clubs, competitions, etc.).
• Comfort working international hours and maintaining energy and professionalism during calls.

Location:

• This role is hybrid (4 days a week in our Bangalore office)

Compensation & Benefits Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.