Manager, Business Development

As a member of the ShipBob Team, you will...

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Chicago, IL; Hybrid - 3 days in office

Role Description We are hiring a Manager, Business Development for our SMB segment. This role will be responsible for managing a dynamic, growing, and collaborative team of outbound Business Development Representatives (“BDR”). This person is integral in providing thought leadership, sales tactics, and accountability to deliver revenue growth. The Manager, Business Development will heavily focus on increasing team member proficiency, ramp time, driving revenue, and creating an engaging culture whether in-person or remote. The ideal candidate possesses a successful track record in both an individual contributor role and sales management. This role will report to the Director, Business Development.

What You’ll Do

• Recruit, hire, develop, motivate and promote a best-in-class sales team.
• Execute repeatable sales process to identify, contact, and generate SMB+ size meetings.
• Prepare weekly team meetings to focus on strategy and execution.
• Dedicate time to every team member weekly for one-on-one coaching and pipeline evaluation.
• Execute strategies to increase the team’s efficiency, decrease ramp time, and achieve success.
• Investigate current workflows to define best practices for maximizing efficiency, pipeline strength, and sales productivity
• Cultivate and support an environment of success, accountability and (healthy) competition.
• Organize and own training programs that empower the team to exceed company sales goals.
• Relentlessly pursue incremental improvements within the sales process to increase conversion rates, shorten the sales process and identify more high value opportunities.
• Refine and implement outbound prospecting strategy.
• Apply metrics-based coaching using clear KPIs so every team member is clear on what is expected of them daily, weekly, monthly, quarterly and annually.
• Provide assistance when needed to push meetings across the finish line.
• Other duties and responsibilities as necessary.

What You’ll Bring To The Table

• Minimum 3 years of experience in an outbound sales role.
• Minimum 2 years of sales leadership experience, preferably in SaaS, Fulfillment, or Logistics.
• Established track record of success as an individual contributor and manager of others working a book of business.
• Established ability to recruit, hire, and train teams of successful sales representatives.
• Comfortable with operating in a fast paced, high growth startup environment.
• High levels of self-motivation, ownership, adaptability, and the ability to collaborate.
• Experience and success managing sales cycles of various lengths.
• Exceptional ability to understand sales analytics and operations.
• Eagerness to innovate and inspire change with creative problem solving.
• Culture carrier and positive influence with the ability to positively motivate others.

Perks & Benefits

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $80,274 - $100,000 for this role. The full base pay range for this position in our compensation architecture is $80,274 - $133,790. In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company’s plans and in accordance with Company’s policies. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

*ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.* There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis .