Partner Success Advisor–Credit Risk Lifecycle

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity “Are you looking to become an industry trusted advisor where you can design new business solutions and execute strategies for applying analytics, software and consulting technology to solve high-value business challenges? With more than 60 years of stable growth, FICO’s world-class analytic solutions support smarter fraud, risk, marketing and customer management decisions for thousands of businesses worldwide. As a Senior Consultant and Partner Success Advisor within the Global Partners and Alliances team you’ll be responsible for establishing trusted relationships with large and small institutions, guiding them in best practices and ways to get the best value from FICO solutions.” - Business Consulting Director

What You’ll Contribute

• Apply your experience with Decision Management solutions and technologies as well as related credit risk management and analytic knowledge to support and grow FICO’s customer footprint of customer decision management solutions and related solutions.
• Credibly critique business strategies across multiple decision contexts – limit exposure management, originations, collections, authorizations, pricing, marketing, account renewal – to devise comprehensive action plans to improve portfolio performance.
• Design and create innovative solutions using existing FICO solutions to address complex business challenges and objectives with awareness of applicable regulatory and compliance requirements across the US and Canadian banking markets, with particular focus on unsecured financial products.
• Apply expertise and knowledge with third-party card processing platforms to maximize application of FICO decision management solutions for customer management.
• Establish trusted advisor relationships with customers, business partners, and internal work teams leveraging a deep understanding of the credit lifecycle and industry trends.
• Discover, create, and execute new sales and service opportunities by collaborating with FICO customer relationship owners, and develop a unique understanding of the customers operating model, business processes, and market challenges.
• Leverage a combination of deep credit risk industry expertise, awareness of customer business challenges, and portfolio of FICO solutions, craft and articulate multi-year solution roadmaps to senior (i.e., buyer) level personnel within the client organizations we support.
• Guide the strategy use and application of credit scoring models across lending products as well as conduct and interpret the results of model validation analyses.
• Lead ongoing customer innovation/business generation sessions, user group forums, and industry conference presentations from a position of thought leadership to advance FICOs business and success.

What We’re Seeking

• 5+ years of experience in financial services or related occupation.
• A Bachelors Degree or equivalent in Math, Data Science, Economics, Business Administration, Finance, Statistics, or related field.
• Use of and deep fluency in concepts related to adaptive decision management technologies, specifically Customer Management while working in the risk management and financial services industries.
• Familiarity with regulatory requirements that govern lending and credit risk management in the US and Canadian markets.
• Leading, guiding, or providing advisory services in the implementation of multi-year credit risk management vision with demonstrated skills for collaboration across multiple work teams.
• Experience with data-driven strategies to target customer treatment based on multiple performance dimensions (credit risk, revenue contribution, etc.) using established analytic technologies and methods including logistic regression, CHAID Tree via SAS, SQL, Analytics Workbench, etc.
• Experience working with credit risk scoring models and fluency in related concepts (adverse action notification requirements, model validation principles and statistical measures, etc.)
• Extra Credit: Add a # next to your favorite resource on risk trends/strategies on your resume.
• Travel up to 25%.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $97,000 to $152,000 with this range reflecting differences in candidate knowledge, skills and experience.

Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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